Service
A team at your service.
Reactivity is our DNA.
We don't just sell software. We partner with your team to deliver exactly what you need, when you need it.
Your request today,
delivered tomorrow.
We understand that in commodity trading, timing is everything. A feature request should not take months. A bug should not wait until the next sprint. Our team is built for speed.
24h
Response time
Every request gets a response within 24 hours. Critical issues are handled immediately.
1 week
Custom features
Need a new report, a workflow change, or an integration? Most customizations are delivered within a week.
Direct
Access to founders
No ticket system, no support tiers. You talk directly to the people who build the product.
Customization
Your trading desk,
your rules.
Every trading firm has its own processes, its own terminology, its own way of managing risk. We don't force you into a template — we adapt the platform to fit how you actually work.
Custom workflows
Approval chains, status flows, and automations tailored to your operations
Custom reports
P&L views, position reports, and dashboards built for your management
Custom integrations
Connect to your bank, your ERP, your broker platforms, your warehouses
Custom AI agents
Train agents on your specific processes, documents, and counterparties
How we work with you
01
Listen
We learn your processes, your pain points, and your priorities.
02
Build
We configure and customize the platform for your specific needs.
03
Deploy
Go live with your team. Training included, migration assisted.
04
Iterate
Continuous improvement based on your daily feedback. Fast cycles.